TrackUmi Privacy Policy

Introduction

At TrackUmi (accessible from https://trackumi.com), protecting the privacy of our users is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data when you use our UK tracking services.

If you have any questions about this Privacy Policy, you may contact us via WhatsApp at 0329-4632336.

This Privacy Policy applies only to information collected through our website and online services. It does not apply to any information collected offline or through other channels

Consent

By using our website and services, you hereby consent to this Privacy Policy and agree to its terms.

All tracking numbers provided by TrackUmi are authentic UK courier tracking codes and must not be used for fraudulent or unlawful purposes.

Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information you may provide:

  • Name

  • Email address

  • Phone number

  • Company or business name

  • Account login details

  • Messages or inquiries sent to us

When you contact us directly, we may receive additional information such as the contents of your message and any attachments you provide.

When you register an account, we may request contact and business-related information necessary to provide our services.

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services

  • Process orders and deliver tracking numbers

  • Improve and personalize user experience

  • Communicate with users for support and updates

  • Detect and prevent fraud or misuse

  • Improve security and website performance

Log Files & Analytics

TrackUmi follows standard logging practices. These logs may include:

  • IP addresses (anonymized)

  • Browser type

  • Pages visited

  • Date and time of access

  • Referring URLs

This data is used strictly for analytics, service improvement, and security purposes. It is not used to personally identify users.

Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Maintain user sessions

  • Remember preferences

  • Improve website speed and performance

  • Enhance security

You can disable cookies via your browser settings, but some website features may not function properly.

Third-Party Services

We may use trusted third-party services, including:

  • Payment processors

  • Analytics providers

  • Customer support tools

These third parties have their own privacy policies. TrackUmi carefully selects partners that follow strong data protection standards.

Data Security

We implement industry-standard security measures, including:

  • SSL/TLS encrypted connections

  • Secure account authentication

  • Access control and monitoring

  • Regular system updates

While we take strong precautions, no online platform is completely secure. Users are encouraged to use strong, unique passwords.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated via:

  • Website updates

  • Account notifications (if applicable)

Continued use of TrackUmi after updates indicates acceptance of the revised policy.

Refund Policy Notice

TrackUmi operates under a strict NO REFUND POLICY. All sales are final.

  • Payments are non-refundable

  • Credits cannot be converted into cash

  • Unused credits are not refundable

  • Service fees are final

Please review purchases carefully before confirming.

Your Data Control

You have the right to:

  • Access your personal data

  • Update or correct information

  • Request account deletion

  • Export your data

To exercise these rights, contact us via WhatsApp at 0329-4632336.

Your Privacy Rights

GDPR Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

CCPA Rights

California residents may:

  • Request disclosure of collected personal data

  • Request deletion of personal data

  • Opt-out of data selling (TrackUmi does not sell user data)

Children’s Information

TrackUmi does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal data on our website, please contact us immediately so we can remove it.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

WhatsApp: 0329-4632336
Website: trackumi.com

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